777dc Privacy Policy

Overview & Scope

This Privacy Policy governs the collection, processing, storage, and disclosure of personal data by 777dc ("we", "us", "our") in connection with the operation of the 777dc online gaming platform, accessible at 777dc.club. It applies to all registered players, prospective players who visit the site, and any individual whose personal information is handled by 777dc in the course of providing its services.

777dc is committed to handling personal data with care and transparency. We recognise that the players using our platform in Bangladesh entrust us with sensitive financial and personal information, and we take that responsibility seriously. This policy is written in plain English so that every player can understand exactly how their data is handled — without needing a legal background to follow it.

By creating a 777dc account or using any feature of the platform — including browsing games, making a deposit via bKash or Nagad, placing a sports bet, or contacting our support team — you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein. If you do not agree with any part of this policy, you should not use the 777dc platform.

Data We Collect

777dc collects personal data through several channels: directly from you during registration and account use, automatically through your interaction with the platform, and occasionally from third-party verification partners during the KYC process. The categories of data we collect are described in the table below.

777dc does not collect or store full payment card numbers (PAN), CVV/CVC codes, or card expiry dates. Any card-based transactions processed via Visa or Mastercard are handled directly by the relevant payment gateway and are not stored on 777dc infrastructure. We also do not collect biometric data (fingerprints, facial recognition data) and do not access the contacts, photos, or files stored on your mobile device.

How We Use Your Data

777dc processes personal data only for clearly defined, lawful purposes. We do not use your data for purposes beyond what is described in this policy without first informing you and, where required, obtaining your explicit consent. The primary purposes for which 777dc processes personal data are as follows:

• Creating and maintaining your 777dc player account, including processing your registration details and verifying your identity and age (18+).
• Processing deposits and withdrawals through your chosen payment method — bKash, Nagad, Rocket, Upay, or linked bank account — and maintaining accurate transaction records in BDT.
• Delivering the gaming services you request, including casino games, live dealer tables, cricket betting, slots, and crash titles.
• Communicating with you about your account — including balance notifications, verification requests, security alerts, and responses to support enquiries.

• Conducting Know Your Customer (KYC) checks to verify your identity, confirm you are 18 years of age or older, and ensure compliance with anti-money laundering obligations.
• Monitoring transactions for signs of money laundering, fraud, or other financial crime, and reporting suspicious activity as required by applicable law.
• Maintaining records of gaming activity and financial transactions for the legally required retention period.

• Detecting and preventing the creation of duplicate accounts, bonus abuse, collusion between players, and use of automated betting software.
• Identifying unusual login patterns that may indicate unauthorised access to a player's account and triggering security alerts accordingly.
• Enforcing self-exclusion decisions and ensuring that players who have requested account closure or a cooling-off period cannot access real-money gaming features.

• Monitoring gaming patterns to identify potential problem gambling behaviours and proactively offering responsible gaming tools such as deposit limits or session reminders.
• Customising the content and promotions displayed to you based on your gaming history — for example, surfacing relevant cricket betting promotions during BPL or IPL season.

Data Sharing & Disclosure

777dc does not sell, rent, or share your personal data with third parties for their own commercial or marketing purposes. Data is shared externally only in the limited circumstances described below, and only to the extent strictly necessary to fulfil the relevant purpose.

To process your deposits and withdrawals, 777dc transmits the minimum necessary payment data to the relevant payment provider (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, or card-processing gateway). This data is transmitted over encrypted channels and is used solely to complete the requested transaction. 777dc does not retain full card numbers or mobile banking PINs.

Where automated identity verification is used as part of the KYC process, limited identity data (such as NID number or document images) may be shared with a regulated third-party verification service. Such services are contractually bound to process the data solely for verification purposes and to delete it after the check is complete.

Game studios and RNG platform providers (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, and Spribe) may receive anonymised session data to facilitate gameplay, ensure game integrity, and resolve disputed outcomes. Personal identifying data is not shared with game providers beyond what is technically necessary.

777dc may disclose personal data to law enforcement agencies, regulatory bodies, or courts where required to do so by applicable law, where necessary to protect the rights or safety of 777dc or its players, or in connection with the investigation of suspected fraud or financial crime. In all such cases, 777dc will disclose only the minimum data necessary to satisfy the legal obligation.

Cookies & Tracking Technologies

777dc uses cookies and similar tracking technologies (local storage, session tokens) to operate the platform reliably, prevent fraud, and improve the player experience. A cookie is a small text file placed on your device by your browser when you visit a website. 777dc does not use third-party advertising cookies.

You can manage or delete cookies through your browser settings at any time. Please note that disabling strictly necessary cookies will prevent you from logging in to your 777dc account and using most platform features. Disabling preference or analytics cookies will not affect your ability to play games or process transactions.

Data Retention & Storage

777dc retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, and to comply with applicable legal and regulatory obligations. The retention schedule below summarises how long different categories of data are kept.

• Active account data (identity, contact, financial, gaming activity) is retained for the full duration of your active 777dc account.
• Financial transaction records (deposit and withdrawal history, BDT amounts, payment method details) are retained for a minimum of 5 years from the date of each transaction, in line with standard financial record-keeping obligations.
• KYC verification documents are retained for a minimum of 5 years from the date of verification, or from the date of account closure, whichever is later.
• Support communications (live chat transcripts, email correspondence) are retained for 2 years from the date of the conversation, unless the communication relates to an ongoing dispute or investigation.
• Anonymised analytics data (aggregated, non-identifying usage statistics) may be retained indefinitely for platform improvement purposes.
• Following account closure and expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised.

All data is stored on servers protected by physical and logical access controls, firewalls, and intrusion detection systems. Access to personal data within the 777dc organisation is restricted to personnel who require it to perform their job functions, and all such personnel are bound by confidentiality obligations.

Your Rights as a Player

As a player whose personal data is processed by 777dc, you hold the following rights with respect to your information. To exercise any of these rights, contact the 777dc support team at [email protected]. We aim to respond to all data rights requests within 10 business days.

Contact & Data Enquiries

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way 777dc handles your personal data, please contact the support team using the details below. All data-related enquiries are handled by a dedicated team and are treated with priority.

• Email: [email protected] (plain text — not a clickable link)
• Response time: Data rights requests are acknowledged within 1 business day and resolved within 10 business days.
• Support hours: 24 hours a day, 7 days a week — in English and Bengali.
• Live chat: Available directly within the 777dc platform after completing 777dc Login. Average response time is under 5 minutes.

We may update this Privacy Policy periodically to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, we will notify active players via email or an in-platform notification. The "Last updated" date at the top of this page will always reflect the most recent revision. Continued use of the 777dc platform after a policy update constitutes acceptance of the revised terms.